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Why do I need to enter my email address?
We use your email address as our means of identifying you. This is the address your registration will be stored against
Why do I need to sign in?
- Make Your Checkout Process Easier
- When you sign in and register with our site for the first time you can create your account information page which details your contact, delivery and payment information.
- Once entered, your details will be stored in your account and you will not have to re-enter them again when you make your next order.
- You can track your order status and order history.
- You can access you account information at any time and edit any of your account details.
Why do I need a password?
When you create a password it allows you to access your account information. Once entered, your contact, delivery and payment details will be stored and you will not have to re-enter them again when you make your next order. You can also track your order status and order history.
Your password is unique to your email address and ensures that your account details remain secure. You can access you account information at any time to edit any of your account details.
Each time you return to this site, remember to sign in using your email and password.
Using a promotional voucher
If you have a promotional voucher/coupon which
entitles you to discount off your order, you can enter this on the
shopping cart page.
Enter the code of the voucher in the
"Voucher code" box and click "Update" to ensure it has been applied to
your order. Any discount that is applicable is applied to your order
and show as a discount.
Please check the conditions of your voucher if it does not appear to work on your order as some have special conditions.
Frequent Mistakes
Not buying enough items! When prices are this good, a one-item shopping basket is almost a sin!
Gift Wrapping
The gift wrap selection page can be seen on the shopping cart page. To have your itm gift wrapped simply check the appropriate box next to the product. Gift wrap is charged per item.
You can send your gift directly to the recipient by completing their address details in the 'Deliver to' section or you can simply add your own details if you would prefer it to be sent to you.
A confirmation of your order will be sent to you in the post.
Cards that are Accepted
We accept most major credit/debit cards.
How to find your Card Security Code or CVV2 number (Card Verification Value):
On a Visa, Switch, MasterCard ,etc, please turn your card over and look in the signature strip. You will find (either the entire 16-digit string of your card number, OR just the last 4 digits), followed by a space, followed by a 3-digit number. That 3-digit number is your CVV2 number. (See below)
What is a card Security Code or CVV2?
CVV2 is a security measure we require for all transactions. Since a CVV2 number is listed on your credit card, but is not stored anywhere, the only way to know the correct CVV2 number for your credit card is to physically have possession of the card itself. All cards made in Europe in the past 5 years or so have a CVV2 number.
Card Security Code
This number is printed on your card in the signature area of the back of the card. (it is the last 3 digits AFTER the credit card number in the signature area of the card). IF YOU CANNOT READ YOUR CVV2 NUMBER, YOU WILL HAVE TO CONTACT THE CARD ISSUER.
